Description

Day To Day:

• Scheduling for podiatry and orthopedics appointments
• Environment: cubicle setting
• Mondays and Tuesdays are the busiest days and call volume decreases throughout the week
• Each call lasting 3:30-5 minutes
• Training: 2 weeks depending on experience

Duration: 3-month contract + potential extensions

Hours: M-F – must be able to work any shift between 7:00 AM-7:00 PM

MUST HAVES:

• 1 year healthcare call center experience
• Can type at least 35 words a minute
• Can multitask (speak on the phone and type at the same time)
• Experience scheduling patients, adding insurance, and telephone encounters within EPIC
• Tech-savvy, comfortable working with 2 screens
• Education: HS diploma